FAQ

DO YOU HAVE A SHOP YOU CAN WALK IN AND BUY? 

No, we are now fully mobile. Catch our food trucks across the nation at events, markets and expos. You can also hire us to cater any corporate/private, fundraising events.

All cookies are made and baked fresh onsite, so you are getting the most premium, freshest cookie in New Zealand.

You can also order online through our website, UberEats and Doordash.

 

HOW MUCH IS SHIPPING?

$0.00, FREE, Nada, nothing, Zero !!! Times are already tough for everyone so we got you !!!

 

DO YOU SHIP YOUR COOKIES NATIONWIDE?

Yes, we do. We can also send to rural addresses but please note this is at your own risk. We use an overnight courier and rural / south island addresses may take an extra 2-3 days.

 

DO YOU HAVE VEGAN OPTIONS? Yes, we have quite a few options. Check out all of our products. Certain flavours only. All our products are naturally egg free as well. 

 

DO YOU MAKE CUSTOM CAKES OR CUPCAKES? No we do not

 

DO YOU HAVE NUT FREE OPTIONS? Yes we do, please contact us when ordering so we have received your email and can take the utmost care to try avoid any cross contamination. Please note we do have nuts/tree nuts in the kitchen and may contain traces.

 

DO YOU HAVE KETO OPTIONS? No. We have decided to no longer make our keto range

 

DO YOU OFFER WHOLESALE PRICING?

Yes, email us at info@kookiehaus.com

 

DO YOU CATER FOR EVENTS? Yes we sure do. Email us at info@kookiehaus.com